The business you've been trying to build is closer than you think - you just need the right person running it with you.
We match Australian service businesses with trained VAs, onboard them for you, and give you the full system to make it work from day one.
CLICK BELOW TO WATCH FIRST!
The business you've been trying to build is closer than you think - you just need the right person running it with you.
We match Australian service businesses with trained VAs, onboard them for you, and give you the full system to make it work from day one.
CLICK BELOW TO WATCH FIRST!
Next step
Complete the survey to see if you qualify for a matched VA placement.
TESTIMONIALS
Real client reviews. 5 stars. Zero exceptions.
Dont take our word for it. Take theirs.
How it works
Three steps to finding the right person,
and making sure it actually works.
Matching
We find the right VA for your business, not just anyone who's available. Our matching process is built around your goals, your work style, and exactly what needs to come off your plate.
Onboarding
This is where most VA relationships go wrong, and why we don't skip it. Follow our system and you & your VA will be set up properly from day one, so you hit the ground running instead of spending the first month figuring each other out.
Support
Most agencies stop at placement. We don't. You get a dedicated Success Partner who stays across your VA relationship, coaching your VA behind the scenes, jumping in if something's off, and making sure the whole thing keeps working long after day one. The tools, systems, and resources are already built. You just have to show up.
Next step
Complete the survey to see if you qualify
for a matched VA placement.
TESTIMONIALS
Real client reviews. 5 stars. Zero exceptions.
Dont take our word for it. Take theirs.
How it works
Three steps to finding the right person,
and making sure it actually works.
Matching
We find the right VA for your business, not just anyone who's available. Our matching process is built around your goals, your work style, and exactly what needs to come off your plate.
Onboarding
This is where most VA relationships go wrong, and why we don't skip it. Follow our system and you & your VA will be set up properly from day one, so you hit the ground running instead of spending the first month figuring each other out.
Support
Most agencies stop at placement. We don't. You get a dedicated Success Partner who stays across your VA relationship, coaching your VA behind the scenes, jumping in if something's off, and making sure the whole thing keeps working long after day one. The tools, systems, and resources are already built. You just have to show up.
Who we've worked with:
Who we've worked with:
Frequently Asked Questions:
How do you make sure the VAs you place are actually good?
Every VA goes through VA ProMatch™, our multi-stage recruitment and testing system where only the top 2% make it through.
We check their:
• skills
• communication
• reliability
• tech setup
• work environment
• cultural fit
• professionalism
• and whether they’d thrive with the way Australian founders work.
If they don’t meet our standard, they don’t make our list.
How long can it take to be matched with my VA?
Usually between 7-14 business days. It’s not about matching you with whoever’s available, it’s about making sure we’re matching you to the right person.
What happens after I hire my VA?
This is where some agencies disappear on you. Not us.
Our ProStartTM onboarding system sets you and your VA up for success from day one.
That includes:
• kick-off call
• strategy and goals session
• communication rhythm
• marketing foundations
• systems clean-up
• weekly calls
• and a Success Partner guiding the entire process.
Do you help train my VA?
Absolutely. Your VA gets ongoing coaching and support from your Success Partner. Plus access to the Social Friends Academy for marketing, automation and systems training.
What if my VA isn’t the right fit?
Then we fix it, fast.
If the fit isn’t right, we rematch you through our ProMatch system at no extra cost.
What about compliance? I don’t want to accidentally break any rules.
You’re covered.
Social Friends is fully compliant in both Australia and the Philippines, which means you are too.
We handle:
• legal engagement setup
• PH labour compliance
• AU standards that apply to offshore talent
• correct classification
• ethical pay standards
• correct working conditions
• secure onboarding.
How do I know you have ethical hiring standards?
We do fair, ethical and transparent hiring that treats our VAs with dignity and respect.
Every Social Friends VA receives:
• fair pay
• safe working conditions
• opportunities for learning and for leadership
• long-term and stable employment
• a community, not just an employer.
Through this standard, many of our VAs have bought their first car, supported their families through school, taken on leadership roles and become community providers.
When you hire through Social Friends, you’re supporting real people building real futures, not just selecting from an anonymous labour pool.
Is there a minimum commitment?
Nope, there’s no minimum commitment. We keep things simple with transparent pricing, no lock-in contracts and payment on a month-to-month basis.
What about confidentiality and sensitive info?
Everything is protected under strict privacy and confidentiality agreements.
Your VA also signs agreements that cover:
• data privacy
• intellectual property
• confidentiality
• and secure handling of business information.
Can my VA work with clients?
Yes, depending on whether you hire a General VA or one of our Specialist Marketing VA.
General VAs are usually internal-facing, whereas Specialist Marketing VAs can:
• handle client communication
• manage project delivery
• run marketing execution
• liaise with you on strategy.
Will my VA work in my timezone?
Our VAs can work between 6:00AM and 6:00PM (WST).
© 2026 Social Friends Pty Ltd. All Rights Reserved
Frequently Asked Questions:
How do you make sure the VAs you place are actually good?
Every VA goes through VA ProMatch™, our multi-stage recruitment and testing system where only the top 2% make it through.
We check their:
• skills
• communication
• reliability
• tech setup
• work environment
• cultural fit
• professionalism
• and whether they’d thrive with the way Australian founders work.
If they don’t meet our standard, they don’t make our list.
How long can it take to be matched with my VA?
Usually between 7-14 business days. It’s not about matching you with whoever’s available, it’s about making sure we’re matching you to the right person.
What happens after I hire my VA?
This is where some agencies disappear on you. Not us.
Our ProStartTM onboarding system sets you and your VA up for success from day one.
That includes:
• kick-off call
• strategy and goals session
• communication rhythm
• marketing foundations
• systems clean-up
• weekly calls
• and a Success Partner guiding the entire process.
Do you help train my VA?
Absolutely. Your VA gets ongoing coaching and support from your Success Partner. Plus access to the Social Friends Academy for marketing, automation and systems training.
What if my VA isn’t the right fit?
Then we fix it, fast.
If the fit isn’t right, we rematch you through our ProMatch system at no extra cost.
What about compliance? I don’t want to accidentally break any rules.
You’re covered.
Social Friends is fully compliant in both Australia and the Philippines, which means you are too.
We handle:
• legal engagement setup
• PH labour compliance
• AU standards that apply to offshore talent
• correct classification
• ethical pay standards
• correct working conditions
• secure onboarding.
How do I know you have ethical hiring standards?
We do fair, ethical and transparent hiring that treats our VAs with dignity and respect.
Every Social Friends VA receives:
• fair pay
• safe working conditions
• opportunities for learning and for leadership
• long-term and stable employment
• a community, not just an employer.
Through this standard, many of our VAs have bought their first car, supported their families through school, taken on leadership roles and become community providers.
When you hire through Social Friends, you’re supporting real people building real futures, not just selecting from an anonymous labour pool.
Is there a minimum commitment?
Nope, there’s no minimum commitment. We keep things simple with transparent pricing, no lock-in contracts and payment on a month-to-month basis.
What about confidentiality and sensitive info?
Everything is protected under strict privacy and confidentiality agreements.
Your VA also signs agreements that cover:
• data privacy
• intellectual property
• confidentiality
• and secure handling of business information.
Can my VA work with clients?
Yes, depending on whether you hire a General VA or one of our Specialist Marketing VA.
General VAs are usually internal-facing, whereas Specialist Marketing VAs can:
• handle client communication
• manage project delivery
• run marketing execution
• liaise with you on strategy.
Will my VA work in my timezone?
Our VAs can work between 6:00AM and 6:00PM (WST).
© 2026 Social Friends Pty Ltd. All Rights Reserved